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D2C Retail & E-commerce

GenAI Personalization Lifts Conversion 22% for an India D2C Retail Brand

ClientRavenwood Retail Co.
LocationBengaluru, India
IndustryD2C Retail & E-commerce
StackGPT-4o mini, Vertex AI, BigQuery, Shopify API
22%Lift in conversion rate
35%Fewer manual catalog hours
15%Reduction in stockouts

Ravenwood Retail Co. was tagging and describing thousands of new SKUs by hand every month, and their recommendation engine treated every visitor the same way.

We deployed a GenAI pipeline that enriches new products with structured attributes and on-brand descriptions the moment they’re uploaded, paired with a personalization agent that adjusts on-site recommendations and email content per shopper in real time. A separate inventory agent now flags reorder points before stockouts happen, using historical velocity and seasonal patterns.

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